Is My PPI Claim Time-Barred If the Policy Ended Years Ago?
Based on: Smith v Royal Bank of Scotland plc [2023] UKSC 34 · View judgment
The Scenario
A credit card customer discovered undisclosed PPI commission of over 50%. The PPI policy ended years ago but the credit card agreement ended recently.
The Conversation
This is how Case Buddy would handle this scenario — the same experience you get on the platform.
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The Correct Legal Position
- •Under ss.140A–C Consumer Credit Act 1974, non-disclosure of a large commission on PPI can create an unfair relationship.
- •Time for limitation runs from the date the credit relationship ends, not from the date the PPI policy ends.
- •If the credit agreement ended less than six years ago, the claim is not time-barred.
- •The creditor has a duty to take reasonable steps in the interests of fairness, such as disclosing commission.
What the Court Decided
The Supreme Court unanimously held that limitation runs from when the credit relationship ends. Since the credit card agreements ended within six years, the claims were not time-barred.
Important: This case study is for educational purposes only. Case Buddy provides legal information, not legal advice. Every situation is different — for advice specific to your circumstances, consult a qualified solicitor. Free advice is available from Shelter (housing), ACAS (employment), and StepChange (debt).
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